06 Nov
|
Eleviq HR
|
Mumbai
: Clinic ReceptionistThis Job Posting is on behalf of Client: Aarkya Skin and Hair Clinic
Role Overview
We are seeking a qualified, welcoming, and organized Clinic Receptionist to serve as the first point of contact for our clients. You will manage daily front desk operations, ensure a seamless client experience, and support the clinic’s administrative and billing workflows.
Additional Details
Work Location: Mahalaxmi, Mumbai
Experience: 1-2 Years
CTC: 20k to 25k per month (based on experience, conduct and knowledge)
Work Days: Monday to Saturday | 10 AM to 7 PM
Key Responsibilities
1. Communication & Bookings: Handle incoming phone calls, WhatsApp inquiries, and coordinate appointment bookings.
2. Appointment Scheduling: Efficiently schedule, reschedule, and confirm client appointments to optimize the daily calendar.
3. Client Records: Manage new client registrations and maintain accurate, up-to-date client records.
4. Service Guidance: Explain basic clinic services, treatments, packages,
and pricing to clients with clarity and confidence.
5. Doctor Coordination: Coordinate client consultations smoothly with dermatologists and aesthetic doctors.
6. Billing & Finance: Handle billing, process payments, generate invoices, and maintain daily cash records.
7. Front Desk & Environment: Maintain front desk cleanliness and ensure a welcoming, professional clinic environment at all times.
Key Responsibilities
- Experience: 1–2 years of experience in front desk management, customer service, or healthcare/aesthetic administration.
- Skills: Excellent communication, strong organizational abilities, and proficiency in handling digital communication (WhatsApp, email) and booking systems.
- Professionalism: Impeccable grooming, high discretion regarding client confidentiality, and a customer-first attitude.
📌 Front Desk Receptionist (Mumbai)
🏢 Eleviq HR
📍 Mumbai