Job Summary:

The Fee Collection Executive will be responsible for managing and ensuring timely fee collections, maintaining accurate payment records, and building positive relationships with students/parents/customers. This role requires solid communication skills, attention to detail, and a customer-focused approach.

Key Responsibilities:

- Contact students/parents/customers to follow up on pending fee payments.
- Maintain and update fee collection records accurately in the system.
- Send reminders and follow-up messages via phone, email, or SMS.
- Address queries related to fee structures, due dates, and payment modes.
- Coordinate with the accounts team for fee reconciliation and reporting.
- Provide daily/weekly reports on collections and pending dues to management.




- Ensure smooth payment experiences for students/parents/customers.
- Handle escalation cases with professionalism and empathy.

Skills & Requirements:

- Strong communication and negotiation skills.
- Basic knowledge of MS Office and payment systems.
- Ability to work under deadlines and achieve collection targets.
- Good problem-solving and interpersonal skills.
- Experience in fee collection, telecalling, or customer support will be an advantage.

Job Type: Permanent Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Fee Collection Executive (Kochi)
🏢 Techolas Kochi
📍 Kochi