We are hiring enthusiastic and customer-focused candidates for the position of E-Commerce Voice Support Executive. The selected candidates will handle customer queries from US-based e-commerce customers through voice calls, provide accurate information, resolve customer issues, and ensure a positive customer experience.
Key Responsibilities
- Handle incoming customer calls related to e-commerce services.
- Understand customer queries and provide appropriate solutions.
- Assist customers with order-related enquiries, service information, and general concerns.
- Maintain accurate records of customer interactions.
- Follow company policies, quality standards,
and communication guidelines.
- Ensure customer satisfaction through qualified communication.
Eligibility Criteria
- Graduates and undergraduates are eligible.
- Freshers can apply.
- Excellent English communication skills.
- Good listening and problem-solving abilities.
- Strong customer service attitude.
- Willingness to work in 24×7 rotational shifts.
Salary and Benefits
- Annual CTC: ₹3.10 LPA.
- Rotational shift opportunities.
- Transportation facilities as per company policy.
- Opportunity to develop communication and customer service skills.
- Career growth opportunities in the customer support industry.
How to Apply Interested candidates can share their updated resumes or apply directly through Indeed.
Apply now to start your career in the e-commerce customer support industry!