Group Company: AU Small Finance Bank Limited

Designation: Digital Acquisition Executive

Office Location:

Position description: #Position description#

Primary Responsibilities: #Primary Responsibilities#

Additional Responsibilities: #Additional Responsibilities#

Reporting Team

- Reporting Designation: #Reporting Designation#
- Reporting Department: #Reporting Department#

Educational qualifications preferred

#Education and Experience#

- Category: #Category#
- Field specialization: #Field specialization#
- Degree: #Degree#
- Academic score: #Academic score#
- Institution tier: #Institution tier#

Required Certification/s: #Required Certification/s#

Required Training/s: #Required Training/s#

Required work experience

- Industry: #Industry#
- Role: #Role#
- Years of experience: #Years of experience#

Job Brief:- We are seeking a highly motivated and results-driven professional to join our Digital Contact Centre team at AU Small Finance Bank Limited. This role focuses on driving customer acquisition through digital channels, leveraging data-driven strategies to optimize campaign performance and enhance customer engagement. The ideal candidate will have a strong understanding of digital marketing within the financial services sector, excellent analytical skills, and the ability to collaborate across departments to meet acquisition targets and support the bank's growth objectives.Responsibilities:-

- Develop and execute digital acquisition strategies to attract current customers through various online channels including social media, search engines, and email marketing.
- Manage end-to-end digital campaigns, from planning and budgeting to execution and performance analysis, ensuring alignment with the bank’s business goals.
- Collaborate with the analytics team to monitor key performance indicators (KPIs) and optimize campaigns based on data insights and customer behavior patterns.




- Coordinate with product and sales teams to tailor digital acquisition efforts that align with product offerings and customer segments.
- Implement A/B testing and other experimentation methods to improve conversion rates and customer engagement.
- Maintain up-to-date knowledge of digital marketing trends, tools, and best practices specific to the financial services industry.
- Ensure compliance with regulatory requirements and internal policies related to digital marketing and customer data privacy.
- Prepare detailed reports and presentations on campaign performance and acquisition metrics for senior management.
- Work closely with external vendors and digital platforms to maximize campaign reach and effectiveness.
- Drive continuous improvement initiatives to enhance the digital customer acquisition funnel and reduce cost per acquisition.

Skill:-

- Digital Campaign Management
- Data Analytics and Interpretation
- Search Engine Marketing (SEM)
- Social Media Advertising
- Customer Acquisition Strategies
- A/B Testing and Conversion Rate Optimization
- Financial Services Marketing Compliance
- CRM and Marketing Automation Tools
- Performance Reporting and Dashboarding
- Cross-functional Collaboration

Preferred Qualifications:-

- Bachelor’s degree in Marketing, Business Administration, Finance, or a related field; MBA or relevant postgraduate qualification is a plus.
- Minimum 3-5 years of experience in digital marketing or customer acquisition roles within the financial services industry.

Key Performance Indicators: #Key Performance Indicators#

Required Competencies: #Required Competencies#

Required Knowledge: #Required Knowledge#

Required Skills: #Required Skills#

Required abilities

- Physical: #Physical#
- Other: #Other#

Work Environment Details: #Work Environment Details#

Specific requirements

- Travel: #Travel#
- Vehicle: #Vehicle#
- Work Permit: #Work Permit#

Other details

- Pay Rate: #Pay Rate#
- Contract Types: #Contract Types#
- Time Constraints: #Time Constraints#
- Compliance Related: #Compliance Related#
- Union Affiliation: #Union Affiliation#

📌 Digital Acquisition Executive (Jaipur)
🏢 AU Small Finance Bank
📍 Jaipur