Company Description Esse India is an immigration consultancy based in New Delhi, India, supporting individuals and families who are exploring opportunities to live, work, or study abroad. The firm provides guidance on immigration pathways, eligibility criteria, documentation, and application processes for destinations such as Canada, Australia, Germany, Austria, and Hong Kong, subject to current services. Esse India focuses on clear communication, personalized advice, and transparent processes to make complex immigration information easier to understand.

The company shares immigration updates, visa information, and application guidance through its online channels and remains committed to responsible, client-centric consulting.

Role Description The Delivery Manager is a full time, on-site role based in Canada, responsible for overseeing end-to-end delivery of immigration consulting services and ensuring timely, accurate, and high-quality outcomes for clients. This role includes planning and managing service delivery pipelines, coordinating with consulting teams, and monitoring case progress from initial assessment through application submission.

The Delivery

Manager will work closely with consultants to streamline workflows, resolve operational issues, and maintain alignment with regulatory requirements and internal service standards. Day-to-day responsibilities include tracking key delivery metrics,



managing team capacity, facilitating communication between clients and internal stakeholders, and implementing continuous improvements in processes and tools. The role also involves supporting training initiatives, documenting best practices, and contributing to a collaborative, client-focused work environment.

Qualifications

- Strong analytical skills to interpret client requirements, assess risks, and optimize delivery processes.
- Proficiency in program management, including planning, prioritization, and monitoring multiple client engagements.
- Excellent communication skills for clear, professional interaction with clients, teams, and leadership.
- Demonstrated team management capabilities, including mentoring, performance oversight, and workload allocation.
- Experience in consulting or client-facing service delivery, preferably within immigration, legal, or professional services.
- Bachelor’s degree in business, management, law, or a related discipline; advanced qualifications are an advantage.
- Familiarity with immigration or visa processes for countries such as Canada and Australia is highly beneficial.
- Ability to work on-site in Bengaluru, with strong organizational skills and attention to detail.
- Comfort with using CRM or case management systems and standard office productivity tools.

📌 Delivery manager (Bengaluru)
🏢 Esse India | Canada immigration consultants in delhi | visa consultant delhi
📍 Bengaluru