- 0–4 years experience in customer support/BPO with good communication skills and night shift availability
- Handle customer queries via calls and chats, provide solutions, maintain service standards and accurate records
- Salary up to ₹35,000/month with performance incentives, night shift allowance, and cab facility
Customer Support Executive TTEC
Company: TTEC
Role: Customer Support Executive
Experience: 0–4 Years
Salary: Up to 35,000 per month
Work Schedule: 5 Days Working
Shift: Night Shift
Location: Mohali
Job Summary
TTEC is hiring Customer Support Executives to join its customer service team. We are looking for enthusiastic and customer-focused individuals who can provide excellent support and resolve customer queries effectively.
Key Responsibilities
- Handle customer queries through calls, chats, or other support channels.
- Provide accurate information and effective solutions to customers.
- Resolve customer concerns professionally within the defined timelines.
- Maintain high standards of customer service and customer satisfaction.
- Follow company processes, policies, and quality standards.
- Maintain accurate records of customer interactions.
Candidate Requirements
- Experience: 0–4 years in customer support/BPO/customer service.
- Freshers with valuable communication skills can also apply.
- Valuable verbal and written communication skills.
- Comfortable working in a night shift.
Salary & Benefits
- Salary up to 35,000/month
- Performance-based incentives
- Night Shift Allowance
- Both-side cab facility
- 5 Days Working
Why Join TTEC? Join a global customer experience organization and gain valuable experience in customer service, communication, and professional development.