We are looking for a customer-oriented and enthusiastic Customer Support Executive to join our team. The candidate will be responsible for handling customer queries, resolving issues, providing accurate information, and ensuring a positive customer experience.
Key Responsibilities
- Handle customer queries through calls, emails, and chat.
- Resolve customer complaints and provide appropriate solutions.
- Maintain a qualified and friendly approach while communicating with customers.
- Provide accurate information about company products and services.
- Follow up with customers to ensure their issues are resolved.
- Maintain customer records and update information in the CRM system.
- Coordinate with internal teams to resolve customer-related issues.
- Ensure customer satisfaction and maintain service quality.
- Handle multiple customer requests efficiently.
Required Skills
- 6 months to 1 year of experience in Customer Support or Customer Service.
- Excellent verbal and written communication skills.
- Good problem-solving and interpersonal skills.
- Basic computer knowledge and proficiency in MS Office.
- Ability to handle customer complaints patiently and professionally.
- Good listening and time-management skills.
- Ability to work in a team and handle multiple tasks.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Customer Support Executive (Greater Noida)
🏢 Techostinger India Private
📍 Greater Noida
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