06 Nov
|
IM Diagnostics
|
Vadapalani
06 Nov
IM Diagnostics
Vadapalani
Company Name: Eloraa Cosmetic & Dental Clinic
Position: Customer Relationship Manager (CRM)
Job Location: Vadapalani, Chennai
Qualification: Any Graduate / Relevant Qualification
Experience: Fresher or Experienced
Salary: ₹25,000 – ₹28,000 per month
Working Hours: 10:00 AM – 8:00 PM
Joining: Immediate Joiner Preferred
Roles & Responsibilities
- Welcome patients and provide a friendly, professional experience at the clinic.
- Handle patient enquiries through phone calls, WhatsApp and direct visits.
- Explain available dental and cosmetic treatments to patients.
- Schedule appointments and coordinate with doctors regarding patient consultations.
- Follow up with patients regarding appointments, treatments and pending consultations.
- Maintain robust relationships with existing and new patients.
- Explain treatment plans, packages and pricing as instructed by the doctor.
- Coordinate patient visits, treatment schedules and feedback.
- Handle patient concerns and complaints professionally.
- Maintain patient records and appointment details.
- Follow up with patients after treatments to check their experience and satisfaction.
- Support the clinic team in achieving patient service and business targets.
Required Skills
- Good communication and interpersonal skills.
- Strong relationship-building skills.
- Excellent patient-handling and customer service skills.
- Basic knowledge of dental or cosmetic treatments is an added advantage.
- Good coordination and follow-up skills.
- Positive attitude and professional behavior.
- Ability to manage multiple patient enquiries.
Interested candidates can apply immediately! Pay: ₹25,000.00 - ₹28,000.00 per month
Work Location: In person
📌 Customer Relationship Manager (CRM) (Vadapalani)
🏢 IM Diagnostics
📍 Vadapalani