06 Nov
|
Shoppers Stop
|
Thane
06 Nov
Shoppers Stop
Thane
Respond to customer enquiries, service requests and complaints through designated communication channels
Provide accurate information, troubleshoot routine issues and escalate complex concerns when required
Maintain customer records, meet service-level expectations and contribute to customer satisfaction and service quality
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Role: Customer Retention - Non Voice,
Industry Type: Retail,
Department: Customer Success, Service & Operations,
Employment Type: Full Time, Permanent
Role Category: Non Voice
Education
UG: Any Graduate
PG: Any Postgraduate
Key Skills analytical skillscommunication and interpersonal skillscommunication skillscustomer carecustomer experiencecustomer satisfaction
📌 Customer Care Associate (Thane)
🏢 Shoppers Stop
📍 Thane