Position: Collection Head Industry: Payday Loans / Digital Lending / Fintech

Location: Gurgaon

Experience: 10+ Years

Employment Type: Full time

Job Responsibilities:

Lead and manage end-to-end collection operations for the Payday Loan portfolio.

Develop strategies to improve recovery rates and reduce delinquency.

Manage large collection teams, including Managers, Team Leaders, and Executives.

Drive daily, monthly, and quarterly collection targets.

Monitor collection efficiency, bounce rates, roll rates, PTP conversion, and recovery performance.

Manage agency/BPO partners and ensure target achievement.

Analyse collection MIS and performance dashboards.

Coordinate with Risk, Operations, Finance, Legal, and Business teams.

Ensure regulatory compliance and professional customer handling.





Drive team productivity and overall portfolio performance.

Required Profile:

10+ years of experience in Collections.

Strong experience in Payday Loans, Digital Lending, Fintech, NBFC, or Consumer Finance.

Proven experience managing large collection teams.

Strong leadership, analytical, and decision-making skills.

Excellent English communication skills.

Good knowledge of MS Excel, collection MIS, and recovery strategies.

Preferred Candidate: A result-oriented leader capable of independently managing the complete collections function and driving recovery performance.

📌 Collection Head (Gurugram)
🏢 Solomon Capital
📍 Gurugram