Clinical Coordinator

Location: BLR with willingness to travel weekly

Job Type: Fixed-term

ROLE OVERVIEW The Clinical Coordinator is a critical leadership position responsible for overseeing clinical operations, coordinating patient care services, and ensuring quality healthcare delivery at the state or district level. This role requires a qualified medical professional with strong organizational, administrative, and clinical expertise to bridge clinical care delivery with operational excellence.

KEY RESPONSIBILITIES

Clinical Operations Management

- Coordinate and oversee daily clinical activities across healthcare facilities within the assigned state or district
- Monitor patient care quality and ensure adherence to clinical protocols and standard operating procedures
- Implement and enforce clinical policies, guidelines, and best practices across all service delivery points
- Ensure compliance with healthcare regulations, medical ethics, and patient safety standards
- Conduct regular clinical audits and quality assurance assessments
- Team Leadership and Supervision
- Provide clinical guidance and supervision to medical staff, nurses, and allied health professionals
- Coordinate staff scheduling, assignments, and workload distribution to optimize resource utilization
- Conduct performance evaluations and provide constructive feedback to clinical team members
- Facilitate training programs and continuing medical education for clinical staff
- Support recruitment, onboarding, and capacity building initiatives
- Patient Care Coordination
- Oversee patient scheduling, appointment management, and care pathway coordination
- Ensure timely and efficient delivery of clinical services and treatments
- Monitor patient outcomes and implement corrective measures for quality improvement
- Address patient concerns, complaints, and feedback in a professional and timely manner
- Collaborate with specialists and referral centers to ensure continuity of care

Administrative and Compliance Functions

- Maintain accurate clinical documentation, patient records, and regulatory reports
- Ensure compliance with DPDP, data protection regulations, and confidentiality standards




- Prepare periodic reports on clinical performance metrics, patient statistics, and outcomes
- Coordinate with administrative teams for budgeting, procurement, and resource planning
- Participate in quality improvement initiatives and process optimization projects
- Communication and Stakeholder Engagement
- Serve as the primary liaison between clinical staff, patients, administration, and external stakeholders
- Communicate clinical updates, policy changes, and performance metrics to relevant parties
- Collaborate with public health officials and government healthcare programs
- Represent the organization in clinical meetings, conferences, and community health initiatives

REPORTING STRUCTURE

- Reports To: Program Manager
- Supervises: Clinical staff including medical officers, nurses, technicians, and support personnel at the state or district level
- Collaborates With: Hospital administration, public health departments, quality assurance teams, and healthcare program managers

Requirements

ESSENTIAL QUALIFICATIONS

- Educational Requirements
- MBBS or BDS degree from a recognized medical institution registered with Medical Council of India (MCI) or National Medical Commission (NMC)
- Valid medical registration and license to practice in India
- Professional Experience
- Minimum 3 years of relevant clinical experience in patient care, healthcare delivery, or clinical operations
- Demonstrated experience in a clinical or healthcare setting with increasing levels of responsibility

OR
- MD or MS degree in any recognized medical specialization from an MCI/NMC recognized institution
- Valid medical registration and license to practice in India

DESIRABLE QUALIFICATIONS AND EXPERIENCE

- Postgraduate qualification (MD/MS/DNB) in Medicine, Community Medicine, Hospital Administration, or related specialization




- Experience in healthcare program management, public health initiatives, or government health schemes (e.g., PM-JAY, National Health Mission)
- Prior experience in clinical coordination, team leadership, or supervisory roles
- Knowledge of healthcare quality standards, accreditation processes (NABH/NABL), and regulatory compliance
- Experience with electronic health records (EHR) systems and healthcare information technology
- Familiarity with district health systems, primary healthcare networks, or community health programs
- Training in healthcare management, quality improvement methodologies, or clinical auditing
- Publications or research contributions in clinical medicine or public health

PERSONAL ATTRIBUTES

- Strong clinical acumen with sound medical knowledge and judgment
- Excellent organizational and time management skills with ability to multitask effectively
- Demonstrated leadership capabilities with ability to motivate and guide clinical teams
- Exceptional communication and interpersonal skills for effective stakeholder engagement
- Problem-solving mindset with ability to make decisions under pressure
- High ethical standards, integrity, and commitment to patient-centered care
- Adaptability and flexibility to work in dynamic healthcare environments
- Meticulous attention to detail with strong documentation and record-keeping abilities
- Collaborative approach with ability to work independently and as part of a team
- Passion for clinical excellence and continuous quality improvement
- Cultural sensitivity and ability to work with diverse patient populations
- Proficiency in local language(s) and English for effective communication

Benefits

EMOLUMENTS

- Will be competitive to the market standards
- Annual Increments
- Extra benefits (As Applicable)
- Leave entitlement as per organizational policy
- Medical insurance coverage
- Professional development and training opportunities
- Other statutory benefits as per applicable labor laws
- Note: All compensation components are subject to applicable tax deductions as per Income Tax Act and other statutory requirements.

📌 Clinical Coordinator (Bengaluru)
🏢 TANUH
📍 Bengaluru