Key responsibilities:

- Handle client queries through calls, WhatsApp, email, and other communication channels.
- Understand client requirements and provide quick and effective solutions.
- Coordinate with internal teams to resolve client issues.
- Follow up with clients and ensure timely resolution of concerns.
- Assist clients with event-related information, bookings, payments, and other concerns.
- Handle complaints professionally and ensure high client satisfaction.
- Maintain records of client interactions, queries, and feedback.
- Identify recurring client issues and communicate them to the relevant teams.
- Build and maintain positive relationships with clients.
- Manage multiple queries efficiently in a fast-paced setting.

Pay: ₹25,000.00 - ₹40,000.00 per month

Application Question(s)

- Do you own a working laptop?

- Where do you stay in Mumbai?

- What is your salary expectations?

- What is your current salary?

Education

- Bachelor's (Preferred)

Work Location: In person

📌 Client Servicing Executive (Mumbai)
🏢 SortMyScene
📍 Mumbai