We are looking for a highly organised, detail-oriented and proactive Client Servicing professional to be the key link between our clients and internal teams. The role involves end-to-end client coordination, project management and execution, ensuring every project moves smoothly from brief to final delivery. The ideal candidate should be a natural taskmaster who can manage multiple deadlines, follow up consistently, anticipate challenges and ensure nothing falls through the cracks.

Key Responsibilities

- Client Management: Act as the primary point of contact for clients, maintaining clear, professional and timely communication. Understand client requirements and ensure expectations are clearly communicated internally.
- Project Coordination: Coordinate projects across creative, design, production, merchandising, operations and marketing teams. Ensure briefs, timelines and deliverables are clearly understood and executed.
- Client Communication: Handle client queries, feedback, revisions and approvals professionally and promptly. Ensure communication is clear, polite, structured and solution-oriented.
- Internal Coordination: Ensure accurate flow of information between clients and internal teams. Maintain clear documentation of briefs, feedback, approvals, changes, timelines and action items.
- Project Closure:



Ensure all deliverables, approvals and final requirements are completed before closing a project. Maintain proper records and ensure smooth handovers.

Requirements

- Excellent written and verbal communication skills.
- Highly organised with strong task and time-management abilities.
- Exceptional eye for detail and accuracy.
- Polite, professional and confident with clients.
- Proactive problem solver with strong ownership.
- Ability to manage multiple projects and deadlines.
- Comfortable working in a fast-paced, deadline-driven start-up setting.
- Proficiency in Google Workspace / MS Office; project-management tools are a plus.
- Keep tasks structured and follow through reliably.
- Take ownership, follow up consistently, and ensure nothing is missed

What We Offer

- Projects delivered on time, accurately and to the expected quality.
- Clear, timely and professional client communication.
- Complete clarity across internal teams on briefs and deadlines.
- Strong task tracking and consistent follow-ups.
- Minimal errors, delays and communication gaps.
- Clients feel confident that their projects are being managed professionally.

Location & Work Mode

- Goregaon East, Mumbai

- Onsite

📌 Client Servicing Manager (Mumbai)
🏢 GoodSpace
📍 Mumbai