Client Relationship & Growth Manager

Company: ODWorks (Option Designs)

Location: Gurugram, Haryana

Work Mode: Work From Office

Experience: 2 – 3 Years

About ODWorks

ODWorks is a B2B managed marketplace connecting businesses with vetted marketing, advertising and technology agencies. We help businesses identify the right partners, streamline collaboration and drive business growth through effective marketing and technology solutions.

Role Overview

We are looking for a proactive and result-oriented qualified to manage client relationships, drive business growth and coordinate end-to-end project execution. The ideal candidate should have strong communication and relationship management skills, along with an understanding of marketing services, client requirements and business development.

Key Responsibilities

- Build and maintain strong relationships with domestic and international clients.
- Understand client requirements, business objectives and marketing needs, and recommend suitable solutions.
- Manage client accounts and ensure smooth execution of projects from initial discussions to final delivery.
- Coordinate with internal teams, external agencies and stakeholders to ensure timely project execution.
- Identify business growth opportunities within existing accounts and contribute to client retention.
- Handle client presentations, proposals, pitches and business discussions.




- Work closely with partner agencies to ensure deliverables meet client expectations.
- Monitor project progress, timelines and client feedback.
- Support business development initiatives, lead conversion and revenue growth.
- Ensure effective communication and a seamless client experience throughout the engagement.

Required Skills & Qualifications

- 3–5 years of experience in Client Servicing, Account Management, Client Relationship Management or Business Development.
- Experience working with advertising agencies, digital marketing agencies, media agencies or marketing service companies.
- Strong verbal and written communication skills.
- Excellent relationship management, negotiation and presentation skills.
- Ability to understand business requirements and translate them into actionable solutions.
- Strong project management and coordination abilities.
- Experience handling multiple clients and projects simultaneously.
- Comfortable interacting with senior stakeholders and international clients.

Preferred Candidate Profile

- Someone who has managed multiple client accounts and understands the agency ecosystem.
- Experience handling both client communication and business growth responsibilities.
- A strategic thinker with a hands-on approach to execution.
- Someone who can independently manage client relationships while identifying opportunities for business expansion.

📌 Client Relationship_ Growth Manager (Gurugram)
🏢 Option Designs
📍 Gurugram