Role Summary The Backend Sales Executive is responsible for managing the complete internal sales cycle—from inquiry handling and quotation preparation to order processing, coordination, and post-order support—ensuring smooth execution and customer satisfaction.
Key Responsibilities
1. Inquiry & Technical Evaluation
Ø Receive RFQs from clients and sales team Ø Review technical specifications and requirements
Ø Ensure complete alignment with customer requirements
1. Proposal & Quotation Preparation
Ø Prepare techno-commercial quotations Ø Develop and share: Datasheets, Compliance sheets, GA drawings (in coordination with Design Team)
Ø Coordinate with Design Team for technical inputs
1. Costing & Approval
Ø Prepare detailed cost sheets in coordination with: Design Team, Procurement Team Ø Ensure profitability and margin targets
Ø Obtain internal approvals before quotation submission
1. Sales Follow-Up & Client Handling
Ø Conduct cold calling and follow-ups on submitted quotations Ø Address client queries via email and calls
Ø Revise and resubmit quotations as required
1. Order Processing
Ø Convert customer PO into internal sales order Ø Verify: Technical specifications, Commercial terms
Ø Generate and issue: Proforma Invoice, Order Acknowledgment
1. Internal Coordination
Ø Coordinate with: Ø Production Team → manufacturing progress
Ø Planning Team → delivery schedule
Ø QA/QC Team → inspection readiness
1. Documentation Management
Ø Maintain records of: Quotations, Orders,
Customer database Ø Prepare documentation for: Factory Acceptance Test (FAT), Dispatch
1. Dispatch & Logistics Support
Ø Coordinate with logistics team for dispatch Ø Share dispatch details with clients
Ø Track delivery timelines and ensure commitments
1. MIS & Reporting
Ø Prepare reports on: Inquiry status, Order conversion, Sales pipeline Ø Regularly update CRM / ERP system
1. Portal Management
Ø Upload documents on portals when required Ø Ensure compliance with specifications and deadlines
1. Post-Order & After-Sales Support
Ø Handle documentation requests from clients Ø Support team in payment follow-ups
Ø Coordinate for resolution of after-sales issues
✅ Key Skills Required
Ø Experience in sales within a manufacturing industry is mandatory
Ø Basic knowledge of transformers and electrical systems will be an added advantage
Ø Strong coordination, communication, and presentation skills
Ø Proficiency in MS Excel and working knowledge of ERP/CRM systems
Ø High level of attention to detail with strong documentation accuracy
Soft Skills
Ø Excellent communication skills (verbal & written)
Ø Strong time management and multitasking ability
Ø Valuable problem-solving skills and analytical skills
Ø High level of ownership and accountability
Ø Ability to work collaboratively across teams
Ø Strong follow-up and persistence mindset
Ø Adaptability to work in a fast-paced, target-driven environment