Your Tasks What You Can Expect as Assistant Manager - Print Support (f/m/d):
- Hold a Diploma or Bachelors Degree in Printing & Packaging.
- Possess over 5 years of experience in providing technical support for inks and working on flexo presses.
- Have strong knowledge of inks, substrates, gravure printing processes, lamination processes, and various applications.
- Exhibit excellent problem-solving and analytical skills with the ability to troubleshoot and resolve technical issues.
- Demonstrate the ability to work collaboratively in a cross-functional environment.
- Possess solid communication and interpersonal skills with a customer-centric approach.
Your Profile What You Bring as Assistant Manager - Print Support (f/m/d):
- Provide on-press technical support in all aspects to existing customers.
- Demonstrate an understanding of both technical and commercial aspects of products by successfully validating inks on flexo printing from end to end.
- Show cost-benefit savings to customers by conducting long-run costing trials of inks, driving savings projects such as Ink GSM reduction, reducing machine downtime for ink-related issues, and solvent savings.
- Analyze customer requirements and provide technical solutions by working closely with both internal and external stakeholders to address quality-related issues, develop, and validate products as per customer requirements.
- Offer onsite and remote assistance to address customer concerns and troubleshoot issues.
- Ensure regular communication with customers to identify potential issues, resolve problems efficiently, and optimize satisfaction.
- Build and maintain strong relationships with customers by providing the required support in product development, online troubleshooting, and solving quality concerns.
📌 Assistant Manager- Print Support (Chennai)
🏢 Desirous Global Consulting
📍 Chennai
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