About SmartQ

SmartQ is redefining how the world experiences food. As a next-generation food-tech innovator, we solve real operational challenges through empathy-led insights and powerful technology. Our mission is clear: to elevate everyday dining into a seamless and meaningful experience.

In the last decade, we’ve transformed cafeteria and food operations across industries with scalable, cutting-edge solutions. Operating in 14 countries and backed by Compass Group- a $60B global foodservice leader SmartQ continues to push the boundaries of what modern food-tech can achieve.

Since our inception in 2015, we’ve become a trusted partner for corporates, hospitals, universities, and food courts worldwide. With a bold vision to become the world’s largest B2B food-tech company, we connect people through exceptional food experiences powered by advanced technology. Today, we proudly serve 400+ global clients, including leaders like Google, HSBC, Amazon, and Wells Fargo.

At the heart of SmartQ is a culture shaped by four core pillars:

Great People | Great Food | Great Experience | Greater Good

These values inspire collaboration, innovation, humility, and a relentless pursuit of excellence.

To dive deeper into what drives us, explore our cultural pillars on the SmartQ LinkedIn ‘Life’ page. It offers an authentic glimpse into the journey you could be part of: https://www.linkedin.com/company/smartq-bottlelabs/life/cdc290f8-ff81-4e7f-9c96-37d842f936c4/?viewA…

Are you excited to join our team as Assistant Manager – Internal Audit & Risk?

We are looking for an experienced Assistant Manager – Internal Audit & Risk to support and manage internal audit activities, risk assessment, compliance monitoring, and process improvement initiatives across the business. The role will focus on audit planning and execution, identifying process gaps, strengthening internal controls, maintaining RACM and audit checklists, and ensuring timely closure of audit observations. The candidate will work closely with business and functional teams across locations to support pan-India audits, conduct in-unit audit assessments, drive follow-up activities, and special audit projects initiated by the Head Office.

Key Roles and Responsibilities

1. Audit Execution Support

- Assist the audit team in end-to-end execution of in-unit audits and process audits as per the Annual Audit Plan.
- Prepare and update audit working papers,



testing sheets, and supporting documentation for assigned audit areas.
- Conduct sample testing, verification of transactions, and control testing and draft initial audit observations and findings for review by the supervising team member.

2. RACM & Audit Checklist Maintenance

- Assist in building, updating, and maintaining the Risk & Control Matrix (RACM) for all key audit areas.
- Maintain a standardized audit checklist repository to ensure consistency across engagements and outsourced audit firms and ensure all audit documentation is properly filed and accessible in the team's repository.
- Update checklists and RACM based on audit findings, process changes, and inputs from the AGM / Head IA.

3. Key Financial Controls (KFC) Compliance Support

- Assist in monthly KFC compliance monitoring activities including follow-up with control owners for submissions.
- Prepare monthly KFC compliance dashboards and trackers for review by the AGM / Manager.
- Support automation of KFC reminders and escalation workflows as part of the team's technology roadmap.

4. Audit Recommendation Tracking & Follow-Up

- Maintain and update the open audit observation tracker for all pending recommendations (India and Group).
- Send periodic follow-up reminders to process owners for timely implementation of agreed actions

5. Data Analytics & MIS Support

- Perform data extraction, cleaning, and analysis from ERP/SAP systems to support risk-based audit sampling.
- Conduct master data analytics on key datasets such as vendor master, customer master, employee data, and procurement transactions.
- Identify exceptions, anomalies, and red flags in transactional data and present findings to supervising team members.

6. Special Reviews & Process Improvement Support

- Assist in fieldwork for management-requested special reviews as assigned by the AGM or Head IA.
- Conduct process walk-throughs and document current-state process flows for improvement initiatives.
- Identify and flag process redundancies, control gaps,



and automation opportunities during audit and review activities and support preparation of review reports, presentations, and action trackers.

Qualifications:

- Bachelor’s degree in commerce, Finance, Accounting, or a related field; CA Inter / MBA Finance / GRMI qualification is preferred.
- Minimum 5+ years of experience in Internal Audit, Risk Management, or Finance, with prior internal audit exposure.
- Strong understanding of internal controls, risk assessment, audit procedures, and compliance processes.
- Strong analytical and numerical skills, with the ability to identify gaps, assess risks, and recommend improvements.
- Proficiency in MS Excel, including Pivot Tables, VLOOKUPs, and data analysis.
- Positive written and verbal communication skills, with robust documentation and report-writing abilities.
- High attention to detail, structured approach to work, and ability to manage multiple audit assignments.
- High integrity, professional conduct, and willingness to travel within the assigned region as required.

Desirable

- Knowledge or hands-on experience with SAP.
- Prior articleship experience or exposure to Internal Audit.
- Basic understanding of internal controls, risk management, and audit principles.
- Familiarity with IIA Standards and the COSO framework.
- Basic exposure to data analytics tools such as Power BI, ACL, or IDEA.

Message from CEO:

Food is an everyday necessity, but the experience around it can influence how we feel, connect, and go about our day. At SmartQ, we see an opportunity to make these everyday moments better, one meal at a time. Our aggregation model, powered by technology and operational excellence, brings together food partners, processes, and people to transform dining experience.

By combining these capabilities, we continuously seek better ways to solve problems, improve efficiency, and create experiences that are simpler, smarter, and more human. As we continue to redefine this space, we believe the next breakthrough can come from anyone who questions convention, sees possibilities where others see routine, and brings a fresh perspective to a familiar challenge.

We look forward to welcoming minds who will challenge our thinking and help shape what SmartQ becomes next. We invite you to be that person. Together, let’s make everyday experiences extraordinary.

📌 Assistant Manager – Internal Audit & Risk (Bengaluru)
🏢 SmartQ
📍 Bengaluru