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Position: Assistant Manager - Facilities Business: Property and Asset Management, City Name

What this job involves You will be part of the Property Management team based at the site and will be responsible for ensuring that all aspects of Soft Services/Housekeeping, Security, and Fire Safety are supervised and taken care of during your shift in consultation with the Property Manager. You would be managing the following:

- Taking daily property rounds, coordinating with the team to close any matters related to cleaning.
- Maintaining daily/monthly reports, i.e., DMR and MMR and sharing the same with Property Manager and client.
- Scheduling weekly vendor meetings to discuss daily issues if any.
- Maintaining/preparing monthly attendance summary record for salary.
- Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if needed.
- Developing and mentoring new and subordinate vendor staff.
- Assisting in improving and monitoring procedures to ensure the cost-effective and productive services.
- Assisting in preparing and developing the documentation of standard policies and procedures.
- Planning, scheduling, inspecting, and assigning work to subordinate supervisors and/or teams.
- Managing landscaping and gardening.
- Regularly briefing all staff regarding their duties, designated areas of work, and special instructions if any.
- Preparing and implementing various checklists, at the frequency instructed in the suggested formats.
- Ensuring the housekeeping staff is well-groomed.
- Monitoring that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity.
- Ensuring that janitor closets and storage areas are always maintained in a neat and orderly manner.
- Taking feedback - customer needs assessment and evaluation of customer satisfaction levels.
- Maintaining and updating Security Policies and Procedures at the site, especially updating/establishing specific security procedures and crime deterrent programs.
- Supervising Security and Fire safety staff, assigning/monitoring work assignments and providing training for staff on security procedures and basic fire and first aid (weekly/monthly).




- Ensuring complete documentation and Police verification of vendor security personnel and periodically auditing all contractors for ongoing compliance.
- Conducting Security investigations and preparation of Incident reports.
- Tracking Material movement and stock of Lost and Found.
- Handling emergency situations with efficiency (i.e., fire, evacuations, customer complaints/human crises, etc.). Ensuring an effective emergency preparedness/disaster management plan is in place, along with an ERT- Emergency Response Team.
- Conducting Security Risk Assessment & planning effective Guarding Strategies. Conducting Mock Drills on medical emergencies, Bomb Threats/Search Handling, Riots, etc.
- Being proficient with security and safety devices like CCTV, access control, DFMD, fire detection, and fighting systems. Carrying out weekly meetings with vendor operations head and sharing M.O.M with PM and client.
- Maintaining clear communication with client SPOC regarding events, incidents, concerns of Security team members, recommendations, staffing needs, etc.
- Conducting review of security after-hours reports and monitoring performance.
- Developing liaison with government agencies e.g., local Police, Fire Services, etc.
- Preparation of monthly security MIS.
- Keeping yourself updated by attending training sessions and reviewing publications and audio-visual materials to become and remain current on the principles, practices, and new developments.

Site details You will be working on Sunrise Corporate Park, which is a Commercial property, located at Wagle Estate, Thane.

Site dynamics:

1. Work Schedule:
2. Site team: e.g., Property Manager 2
3. Other details if any

Reporting You will be reporting to Property Manager.

Sound like you? Here is what we're looking for: Being Analytical and Meticulous

You will be building, maintaining, supporting, and validating the performance of subordinate staff workings. You will be providing customer-oriented and best-in-class cleaning/hygiene services. You must pay attention to detail and have excellent problem-solving skills. You must also pay attention to detail and possess the ability to use logical thought processes to develop solutions for short-term and long-term Security needs; demonstrate integrity in the performance of assigned tasks.

Qualifications You will have a Degree/Diploma or relevant educational background in hotel management/hospitality with min 1-2 years of work experience preferred. Effective communication skills and customer-oriented service outlook are non-negotiable.



You are also a qualified degree holder with 3-5 years of security experience.

Relevant experience in required property type (residential/commercial/others) will be preferred. Ability to communicate well with others, both verbal and in writing. Ability to conduct Fire drills & Mock drills on emergency scenarios.

What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package.

Apply today

Location: On-site - Mumbai, MH

Scheduled Weekly Hours: 48

Job Tags: Accounts Payable Process, Budget Management, Compliance Monitoring, Data Quality Assurance, Financial Reporting and Analysis, Process Improvements, Project Management, Stakeholder Management, Variance Analysis, Vendor Management

If this resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation.

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Locations - On-site

📌 Assistant Manager - Facilities (India)
🏢 JLL
📍 India