Experience: 3–4 Years

Qualification: Any Graduate

Job Type: Full-Time

Industry: Immigration

Department: Sales

Job Summary:

We are looking for a proactive and result-oriented Assistant Branch Manager to manage the overall functioning of our branch, with a primary focus on sales, customer service, business development and team management.

The candidate will be responsible for achieving individual and team sales targets, managing client relationships, monitoring team performance and ensuring smooth branch operations. The ideal candidate should have strong leadership, communication and sales management skills, along with the ability to drive business growth and maintain operational efficiency.

Key Responsibilities:

1. Branch Operations & Management

- Manage the day-to-day operations of the branch, ensuring smooth functioning and effective utilization of available resources.
- Monitor customer service, sales activities and overall branch performance.
- Identify operational gaps and implement improvements wherever required.
- Support marketing campaigns, promotional activities and other additional responsibilities as assigned.
- Coordinate with the Branch Manager to ensure effective branch functioning.

2. Sales & Business Development

- Take responsibility for achieving individual sales targets assigned.
- Develop strategies to achieve monthly sales targets by breaking them down into weekly targets for self and team members.
- Actively follow up on assigned leads and identify new sales opportunities through cold calling and other business development activities.
- Schedule and conduct meetings with prospective clients to generate business.




- Support and guide team members in client conversion and deal closures.
- Ensure that all reporting team members achieve their respective sales targets.

3. Customer Service & Client Relationship Management

- Respond promptly to assigned customer queries related to overseas education and immigration services.
- Ensure regular follow-ups with prospective clients and provide timely resolutions to their queries and concerns.
- Maintain good relationships with prospective clients.
- Provide information and guidance regarding immigration services, policies and procedures whenever required.
- Ensure proper coordination with the concerned departments after client sign-up.

4. Team Management & Performance Monitoring

- Lead, motivate and monitor the sales team to improve overall productivity and performance.
- Ensure continuous team engagement and effective utilization of working hours.
- Conduct regular team reviews to evaluate performance, identify improvement areas and provide necessary guidance.
- Support team members in achieving their individual targets through coaching and assistance.
- Delegate responsibilities effectively and maintain accountability within the team.
- Focus on employee engagement and team retention.

5. Reporting & Coordination





- Prepare and share weekly sales reports covering the previous week's achievements and expected sales for the upcoming week, including individual and team performance.
- Monitor sales progress against assigned targets and provide regular updates to management.
- Coordinate with relevant departments to ensure smooth client service and post-sign-up processes.
- Work closely with the Branch Manager for overall branch coordination and operational requirements.

Required Skills & Abilities:

- Excellent verbal and written communication skills.
- Strong sales, negotiation and business development abilities.
- Valuable leadership and team management skills.
- Ability to plan, assign and delegate tasks effectively.
- Strong client relationship management and customer-handling skills.
- Excellent time management and organizational skills.
- Ability to prepare and present reports, business updates and performance summaries.
- Proficiency in Microsoft Office Suite, particularly MS Excel and Word.
- Ability to work independently and collaboratively.
- Strong problem-solving skills and attention to detail.

Experience & Qualification:

- Experience: 3–4 years of relevant experience in Sales, Business Development, Customer Relationship Management or Branch Operations.
- Qualification: Any Graduate.
- Experience in Overseas Education, Study Abroad or Immigration Consultancy will be an added advantage.
- Prior experience in handling sales teams and achieving business targets is preferred.

Pay: ₹30,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Assistant Branch Manager (Kozhikode)
🏢 IRISH EXPERT
📍 Kozhikode