Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

We're seeking an Operations Manager to manage the extended delivery service partner stations. In this role, you will be responsible for expanding and managing operations for a current delivery channel, people and performance management, and driving the operational plan.

Title: Operations Manager, I

Typical responsibilities will include:

- Quickly understand the business issues and challenges of Transportation operations; identify strengths/weaknesses and suggest areas for improvement.
- Map business requirements, understand business processes, study and analyze workflows, design solutions, and prepare functional specifications.
- Be data-driven, develop and report performance metrics, executive updates, forecasting, budgeting, and analysis to identify potential opportunities for improving Customer Experience.
- Deep dive and acquire extensive knowledge of emerging industry practices and apply when solving business problems.




- Design, develop, pilot & rollout enterprise-wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services, etc.

Essential Skills

- Strong execution skills, action-oriented, go-getter.
- Resourceful to identify the way to get things done using limited resources.
- Ability to work in ambiguous situations and to come out with solutions as per the situations faced.

Basic Qualifications

- Bachelor's degree or equivalent, or 2 years of Amazon (blue badge/FTE) experience.

Preferred Qualifications

- 1 years of performance metrics, process improvement, or lean techniques experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Locations

- IND, GJ, Ahmedabad

📌 Area Manager (India)
🏢 Amazon
📍 India