Role Overview

We are hiring candidates for Order Management operations. Candidates with experience in Order Management, Supply Chain, Logistics, Freight Forwarding, Shipping or related operations are welcome to apply.

Key Responsibilities

- Handle day-to-day order processing and operational activities.
- Review, validate and update order details in the system.
- Coordinate with internal teams and stakeholders for smooth order execution.
- Track orders, shipments and delivery status.
- Handle order-related queries, discrepancies and follow-ups.
- Maintain accurate records, reports and process documentation.
- Ensure timely completion of activities within defined SLAs and TAT.
- Support daily operational requirements and process improvements.

Required Skills

- Experience in Order Management, Supply Chain, Logistics,



Freight Forwarding or related domains.
- Basic understanding of order processing and operational workflows.
- Knowledge of ERP tools such as SAP / Oracle is preferred.
- Valuable MS Excel and communication skills.
- Strong attention to detail and coordination skills.
- Willingness to work in rotational shifts.

Eligibility

- Any graduate.
- 1-2 years of relevant experience.
- International process exposure is preferred.

Contact: Jesima Yasmeen HR | Sutherland

Email: [email protected]

Note: Sutherland never requests payment or favors in exchange for job opportunities.

📌 Walk-in || Order Management (Chennai)
🏢 Sutherland
📍 Chennai