Site Reliability Engineer (SRE)Location: Chennai, IndiaDomain: Financial Services / Capital MarketsSRE – Production Incident Management & Automation

Role OverviewWe are looking for a Site Reliability Engineer who can balance production incident management withautomation and cross-functional collaboration. The candidate will investigate complex productionscenarios, participate in escalation calls, coordinate incident resolution, and develop automation solutionsto prevent recurring issues and improve system reliability.

Key ResponsibilitiesA.

Production Incident

Management & Investigation – 50%• Investigate and troubleshoot production incidents and complex technical scenarios.

- Participate in production escalation calls and drive issues towards resolution.
- Coordinate with engineering, infrastructure, and application teams to resolve incidents.
- Perform Root Cause Analysis (RCA) and identify corrective and preventive actions.
- Analyse recurring incidents and recommend measures to improve system reliability.
- Communicate incident status, technical findings, and resolution progress to relevant stakeholders.
- Contribute to post-incident reviews and continuous improvement initiatives.B. Automation & Cross-Team Collaboration – 50%• Develop automation scripts and tools to reduce repetitive manual operational tasks.
- Collaborate with engineering, infrastructure, and other technical teams to implement automationsolutions.
- Identify recurring operational challenges and automate troubleshooting and remediation activitieswhere appropriate.
- Improve operational workflows, incident response processes, and production support efficiency.
- Contribute to monitoring, alerting, and system reliability improvements.
- Support CI/CD and deployment-related improvements where required.




- Document automation solutions, operational procedures, and troubleshooting guidelines.

Required Technical Skills• Solid experience in production support, SRE, DevOps, or operations engineering.

- Excellent troubleshooting and incident investigation capabilities.
- Experience handling production escalations and coordinating technical resolution calls.
- Ability to perform RCA and identify recurring production issues.
- Hands-on scripting experience using Python, Bash, or similar languages.
- Experience with Linux-based environments.
- Understanding of monitoring, logging, and alerting tools.
- Strong collaboration, communication, and problem-solving skills.
- An automation-first mindset with a focus on improving operational efficiency.

Good to Have• Experience with Ansible, Grafana, and the Elastic Stack (ELK).

- Experience supporting high-availability or mission-critical production applications.
- Exposure to financial services, capital markets, or real-time data processing.
- Knowledge of GitLab CI/CD, networking fundamentals, and distributed systems.Ideal Candidate ProfileA production-focused SRE who can take ownership of incident investigations and escalation calls whilededicating approximately 50% of their time to automation and cross-functional collaboration.General Expectations for Both Roles• Strong verbal and written English communication skills.
- Ability to work collaboratively across technical teams.
- Strong ownership, accountability, and analytical problem-solving skills.
- Commitment to production stability, operational excellence, and continuous improvement.

Meena Sekar

Senior HR Talent Acquisition - Flexilant Works [email protected] www.flexilant.com www.linkedin.com/company/flexilant-workswww.linkedin.com/in/meena-s28/

📌 SRE Production Incident Management & Automation chennai
🏢 Flexilant works
📍 Chennai