Customer Assistance Manager - Loan Against Property (Chennai)

Customer Assistance Manager - Loan Against Property (Chennai)

08 Nov
|
Kotak Securities
|
Chennai

08 Nov

Kotak Securities

Chennai

Customer Assistance Manager_Loan Against Property_0233_8514_1014521_HRR

- Manage customer assistance specifically related to Loan Against Property products.
- Handle customer queries, support loan processing, and ensure smooth customer experience.
- Coordinate with internal teams to resolve customer issues efficiently.
- Maintain solid communication with clients to enhance satisfaction and retention.
- Oversee documentation and compliance related to loan assistance.
- Work closely with financial services teams to support loan disbursement and follow-up.
- Ensure adherence to company policies and regulatory requirements.
- Support the growth of loan portfolios by providing excellent customer service.
- Utilize problem-solving skills to address customer concerns promptly.
- Maintain records and reports related to customer assistance activities.

📌 Customer Assistance Manager - Loan Against Property (Chennai)
🏢 Kotak Securities
📍 Chennai

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