Job Title -Associate Customer Support (Banking Voice Process)

Company -Tech Mahindra Limited

Job Location - SBC Tech Park, Ambattur, Chennai, Tamil Nadu

Roles & Responsibilities

- Handle inbound and outbound customer interactions for banking clients.
- Resolve customer queries, concerns, and service requests efficiently.
- Provide accurate information regarding banking products and services.
- Maintain high standards of customer satisfaction and service quality.
- Adhere to process guidelines and compliance requirements.
- Meet productivity and performance targets.

Desired Candidate Profile

- Positive verbal communication skills.
- Fluency in any one of the following languages: Kannada, Hindi, Telugu, Malayalam, or Tamil.
- Customer-centric attitude and problem-solving skills.
- Basic computer knowledge.
- Ability to work in rotational shifts and rotational week-offs.
- Immediate joining preferred.

Role

- Associate Customer Support - U1
- Trainee Associate - UJ(Fresher)

Working Days

- 6 Days Working
- 1 Rotational Week Off

Eligibility Criteria

Qualification

- Graduates
- Undergraduates





Experience

- Freshers
- Experienced candidates up to 24 months

Preferred Languages

- Kannada
- Hindi
- Telugu
- Malayalam
- Tamil

Salary - INR 13000 to INR 22000 take home /month (Based on relevant Experience(BPO))

Interview Process

1. HR Round
2. Operations Round
3. Client Round

Contact Person Nadhiya - (phone hidden)

Interested candidates can apply now or share their updated resume to the above contact number. Immediate joiners who are willing to work from the office at Ambattur, Chennai and are proficient in Kannada, Hindi, Telugu, Malayalam, or Tamil are encouraged to apply or directly walk-in. Shortlisted candidates will be contacted for further interview rounds.

Walk-in Address:

Tech Mahindra Limited No. 90/B-1, SBC Tech Park, Madras Tiruvallur High Road, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058

Apply today and kickstart your career with Tech Mahindra's Banking Voice Process!

📌 Associate Customer Support (Banking Voice Process) | Chennai | Immedia
🏢 Tech Mahindra
📍 Chennai