- Provide accurate information about products/services
- Resolve customer complaints in a timely and professional manner
- Escalate complex issues to the relevant department when needed
- Maintain records of customer interactions and transactions
- Follow up with customers to ensure satisfaction
- Meet performance metrics such as response time and resolution rate
- Stay updated on product knowledge and company policies
Required Skills & Qualifications
- Bachelor’s degree or equivalent (preferred but not mandatory)
- Robust verbal and written communication skills
- Good problem-solving and conflict-resolution abilities
- Basic computer knowledge (CRM tools, MS Office, etc.)
- Ability to multitask and manage time effectively
- Customer-oriented mindset with a positive attitude
Pay: ₹8,086.00 - ₹15,000.00 per month
Work Location: In person
📌 Customer Support Executive (Indore)
🏢 Visko Group
📍 Indore
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