Key Responsibilities1. Network Management & Administration

- Install, configure, and maintain network hardware including routers, switches, firewalls, and access points
- Monitor network performance and troubleshoot connectivity issues
- Ensure network security through firewalls, VPNs, and access controls
- Manage LAN/WAN, Wi-Fi networks, and internet connectivity
- Perform regular system and network audits

2. System Administration

- Install, configure, and maintain servers (Windows/Linux)
- Manage user accounts, permissions, and access controls
- Ensure system backups, disaster recovery, and data integrity
- Maintain IT asset inventory and documentation

3. CRM Management

- Administer and maintain CRM platforms (such as Salesforce, Zoho, HubSpot, etc.)
- Customize CRM modules, workflows, and dashboards as per business needs
- Ensure data accuracy, integrity, and security within CRM systems
- Generate reports and analytics to support business decisions
- Provide user support and training for CRM usage

4. Technical Support

- Provide L1/L2 support for hardware, software, and network issues
- Troubleshoot system failures and resolve technical problems promptly
- Coordinate with vendors and service providers when required
- Ensure mínimal downtime and smooth IT operations

5. Security & Compliance

- Implement IT security policies and best practices
- Monitor systems for vulnerabilities and security threats




- Ensure compliance with data protection and IT policies

Required Skills & Qualifications

- Bachelor’s degree in Computer Science, IT, or related field
- 2-5+ years of experience in system administration and networking
- Solid knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN, Firewall)
- Experience with CRM platforms (Salesforce, Zoho, HubSpot, etc.)
- Proficiency in Windows/Linux server environments
- Familiarity with cloud platforms (AWS, Azure, or Google Cloud) is a plus
- Strong troubleshooting and problem-solving skills
- Good communication and documentation skills

Preferred Certifications

- CCNA / CCNP
- Microsoft Certified (MCSA/MCSE)
- CompTIA Network+ / Security+
- CRM Certifications (Salesforce/Zoho preferred)

Key Competencies

- Analytical thinking
- Attention to detail
- Time management
- Team collaboration
- Proactive approach to problem-solving

Job Types : Full-time, Permanent

Pay: ₹10,766.02 - ₹41,136.92 per month

Benefits :

- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What is your Notice Period?
- What is your per month salary?

Experience :

- System administration: 1 year (preferred)

Work Location: In person

📌 System Administrator (Indore)
🏢 Icon Education Society
📍 Indore