You will run the US Admissions floor day-to-day, supporting the Head of Admissions and leading a team of 10 to 15 Admission Counselors (ACs) to deliver the monthly admissions plan. You own the numbers, the people and the systems behind them.
What you will do
- Deliver the plan. Own the monthly target for revenue, enrolments and conversions. Break it into daily goals and course-correct early.
- Run the day-to-day. Lead allocation, time-zone coverage, daily huddles, pipeline reviews and follow-up discipline.
- Groom the team. Coach ACs from their own calls, run one-on-ones, ramp new hires and reduce variance within the team.
- Build the systems.
Implement SOPs for lead handling, follow-up and objection handling. Set up dashboards and review rituals so performance is visible.
- Execute current initiatives. Run strategies and pilots decided by senior management to a clear result.
What we are looking for
- 7 to 8 years in inside sales, admissions or B2C revenue, with at least 4 years managing a team.
- Edtech or high-ticket consultative B2C sales background preferred.
- A record of hitting team targets, and fluency with CRM data and funnel metrics.
- A coach by instinct, hands-on with process, and comfortable with US-shift hours.