In this role, you will be required to lead Operations Risk for Business Operations globally.

This role will include preparing the risk landscape by using risk management methodologies to identify, assess, respond, and monitor the prioritized risks; support Genpact Operations in managing the risk response strategies; We expect you to think with design, seek problems with data & analytics and recommend solutions that could minimize the risk impact for Genpact and its Clients.

The ideal candidate should bring deep FS industry and risk domain expertise and be knowledgeable with both business process re-engineering and digital technology innovation in the banking segment with focus on key regulatory requirements.

Responsibilities

- Designing and implementing risk framework delivering client value and ensuring surprise free operations
- Improving Organization Risk culture for effective incident detection and whistle blower process. Develop frameworks and risk management programs/campaigns to build risk proficiency and enhance the risk culture.
- Works well with cross functional teams across levels to drive outcomes, build and groom team members to lead large and complex roles independently
- Bring in thought leadership on global risks relevant to Banking Operations, and its relevance to Genpact. Constant monitoring of the risk mitigation strategies & emerging risks and periodic report out to the Business COO, Unit Leader, and Business Leader.
- Lead conversations with senior stakeholders across Genpact Operations Leaders and Clients on risks, incidents & audits.
- Proactive Reviews of Genpact’s adherence on Client’s Supplier Governance Framework and Audits by Banking clients
- Review Operations reported incidents / issues,



work in collaboration with Operations, Legal, HR and Infosec teams and lead the discussions
- Provide appropriate & timely responses to risk and audit related questions in potential and existing Client RFI/RFP and Client Contracts.
- Manage large team (50+), train, motivate and coach team member, provide career development.
- Good project & time management skills – ability to balance multiple priorities, prioritize work and meet deadlines
- Drive Enterprise Risk function key projects / initiatives across organization.

Qualifications we seek in you!

Minimum Qualifications

- Results focused leader with relevant experience in Operations Risk management in Banking industry.
- CRISC/CISA/CIA/MBA or relevant Risk Management / Audit degree
- Solid communication & strategic influencing skills. Relevant experience working with senior leaders, building internal networks, and delivering high impact programs in complex-matrixed environments
- Bilingual / Trilingual aspect of domain plus digital knowledge is a plus
- Team Building & Leadership - ability to lead diverse and global teams
- Ability to Influence Change, Speed to Outcome

Preferred Qualifications

- Detailed knowledge of Internal Controls, Risks, Internal audit
- Business development acumen, Excellent planning, and organization skills
- Possess high standard of integrity and confidentiality, Good written communication skills, Handled global engagements
- A ‘go-getter’ attitude. Genpact stakeholders’ expectations may remain at a high level sometimes - expect candidate’s ability to build / find newer ways of making things happen leveraging available knowledge resources efficiently

Location- Gurgaon Preferably

📌 Enterprise Risk Leader (Gurugram)
🏢 Genpact
📍 Gurugram