Job Title: Educational/Course Counsellor

Location: Noida / Gurugram

Experience: 1 - 3 Years

Industry: EdTech / Higher Education / Online Education

Employment Type: Full-Time

About the Role: We are looking for a highly motivated, empathetic, and target-oriented Academic Counsellor to join our Online Degree Admissions team. In this role, you will be responsible for connecting with prospective students through outbound calls, understanding their educational and career requirements, and counselling them on suitable online degree programs. The ideal candidate will guide applicants from initial inquiry to admission by handling objections and converting qualified leads into successful enrolments.

This is a high-volume, target-driven telesales role.

Key Responsibilities

Connect with prospective students through outbound calls generated from various lead sources.

Understand the student's educational background, career goals, budget, and eligibility to recommend suitable academic options.

Provide accurate information about online degree programs, universities, specialisations, fee structures, and the admission process.

Maintain consistent and timely follow-ups with prospective students through calls, emails, and messages to nurture interest and drive conversions.

Conduct structured academic counselling, handle objections effectively, and close conversations to convert leads into applications and successful admissions.

Maintain a healthy sales pipeline and ensure systematic follow-up of hot, warm, and future prospects.

Update all lead interactions,



follow-ups, and accurate student information in the CRM system.

Achieve assigned daily, weekly, and monthly admission, call volume, and talk time targets.

Coordinate with internal teams such as Admissions, Operations, Finance, and Documentation to ensure a smooth student enrolment experience.

Follow the defined sales process, calling standards, and compliance guidelines.

Candidate Profile & Eligibility:

Target-Driven Professionals: Must have a proven track record in selling online degree programs with hands-on experience in student counselling, lead conversion, and admissions closures.

EdTech Background Required: Solid preference for candidates from established EdTech and higher education organisations who deeply understand the online education sales ecosystem.

Independent & Mature: We are specifically looking for performance-driven, plug-and-play resources who can independently manage the counselling and conversion process with minimal handholding from day one.

Education: Bachelor's degree in any discipline. Candidates with backgrounds in Education, Management, Sales, or Marketing are preferred.

Key Skills

Excellent verbal and written communication skills.

Strong convincing, negotiation, and relationship-building abilities.

Comfortable working under pressure in a high-volume telesales environment to achieve time-bound targets.

Good listening and problem-solving skills.

Basic knowledge of MS Office, CRM systems, and digital communication tools.

📌 Educational Sales Counsellor (Gurugram)
🏢 Qurocity
📍 Gurugram