Roles and Responsibility
Manage daily office administration and coordination activities.
Handle customer calls, enquiries, complaints, and follow-ups professionally.
Provide timely and effective customer support regarding orders, delivery status, and service queries.
Coordinate with production, sales, and dispatch departments for timely order execution.
Maintain accurate records of customer interactions and transactions.
Develop and implement productive filing systems, both physical and digital.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a rapid-paced workplace and prioritize tasks effectively.
Strong problem-solving and analytical skills.
Proficient in Microsoft Office applications, particularly Excel and Word.
Experience in handling customer complaints and providing excellent customer service.
Ability to maintain confidentiality and handle sensitive information.
Industry: AMCC.