- Make outbound calls to potential and existing customers
- Explain products/services clearly and confidently
- Understand customer needs and offer suitable solutions
- Follow up on leads and maintain a strong sales pipeline
- Achieve daily/weekly/monthly sales targets
- Maintain records of calls and customer interactions in CRM
- Handle objections and resolve customer queries effectively
- Build long-term relationships with customers
Requirements & Skills
- Proven experience in telesales, telemarketing, or customer service
- Solid communication and negotiation skills
- Ability to handle rejection and stay motivated
- Basic computer knowledge (MS Excel, CRM tools)
- Good listening and convincing ability
- Target-oriented mindset