BlitzNow enables Same-Day Delivery for eCommerce brands and enterprises, helping them deliver the best on-
time experiences to their customers. We simplify scalability and unlock growth for new-age eCommerce brands
Brands like Decathlon, Adidas, Healthkart, Giva, and GOAT have seen 30–40% increases in website conversions
As a Key Account Manager at BlitzNow, you will be the primary growth partner for our enterprise clients. own the relationship, the revenue, and the delivery experience for a portfolio of eCommerce brands – ensuring
This is a high-ownership, client-facing role at the intersection of data, relationships, and operations. building deep client partnerships, are energised by revenue targets, and thrive in a fast-paced startup
Account Management & Retention
Own end-to-end management of enterprise accounts after Sales handover
Monitor delivery SLAs and On-Time Delivery performance, aligning internal stakeholders to keep clients
Drive consistent Month-on-Month revenue expansion across your account portfolio
Identify and execute upselling and cross-selling opportunities within existing accounts
Pitch expansion of services to recent cities, categories, or fulfilment models
Proactively manage churn risk and take ownership of account retention
Conduct regular face-to-face meetings with client stakeholders across supply chain, eCommerce, and




Run structured business reviews presenting delivery performance and growth opportunities
Share inputs on network expansion aligned to client strategy and growth plans
Data & Reporting
Analyse delivery performance across key lanes and share actionable insights with clients
Maintain accurate CRM records and contribute to MIS and performance reporting
Use data to drive strategic decisions and tell a compelling story to client stakeholders
Bachelor degree with 2–4 years of experience in Key Account Management, Client Success, or B2B

Sales
Prior experience in logistics, eCommerce, SaaS, or supply-chain-adjacent roles strongly preferred
Advanced MS Excel proficiency; experience with CRM tools (Salesforce, Zoho, HubSpot, or similar)
Proven track record of owning revenue targets and growing accounts
Data-driven – comfortable with delivery analytics, performance metrics, and data storytelling
Revenue-oriented – track record of expanding wallet share within existing accounts
An owner – you take full accountability, escalate smartly, and operate with minimal supervision
Understanding of same-day, express, or quick-commerce delivery operations
Experience managing delivery SLAs with D2C or eCommerce brands
Prior experience in an incentive-linked, target-driven account management role

📌 Sales Account Manager (full time) (Gurugram)
🏢 Blitz
📍 Gurugram