Location: Chennai (Onsite)

Experience: 3-5+ Years

Employment Type: Full Time

What You'll Do

- Create and maintain product documentation, including admin guides, user manuals, installation and deployment guides, FAQs, troubleshooting articles, and release notes.
- Write API documentation, integration guides, and developer resources.
- Work with developers, product managers, and cybersecurity experts to understand new features and document them accurately.
- Break down complex technical concepts and security workflows into simple, actionable instructions.
- Own the documentation lifecycle, keeping content accurate and up to date with every product release.
- Maintain consistency in writing style, terminology, structure, and quality across all documentation.
- Identify documentation gaps and improve content based on customer feedback, support queries, and product changes.

What We're Looking for
- 3–5+ years of experience in technical writing, preferably in B2B SaaS, cybersecurity, cloud computing, or enterprise software.
- Excellent written English and the ability to explain complex technical concepts simply and clearly.
- Experience writing product documentation, API references, configuration guides, and technical how-to's.
- A basic understanding of REST APIs, HTTP methods, authentication, JSON, and integrations.
- The ability to ask the right questions and extract technical information from busy developers and product teams.
- Strong research skills, an eye for detail,



and a commitment to technical accuracy.
- Ability to manage multiple assignments and work independently.
- Practical experience using LLMs and AI tools for in-depth research, information gathering, and automating repetitive tasks and workflows. Ability to identify opportunities to use AI to improve productivity and streamline documentation processes.

Good to Have
- Experience in cybersecurity, particularly IAM, PAM, SIEM, Network Security, or Non-Human Identity Management.
- Familiarity with security concepts such as authentication, authorization, encryption, access controls, and compliance.
- Basic knowledge of Linux, Windows, networking, databases, or cloud infrastructure.
- Understanding of technical SEO and optimising documentation for search engines and AI-powered discovery.

A Little about our Work Culture You should love working at a startup – enjoying the craziness and chaos!

Things move fast here. Priorities change, recent challenges pop up and not everything comes with a ready-made playbook.

We're looking for someone who takes ownership, adapts quickly, figures things out and isn't afraid to roll up their sleeves and get things done.

If you enjoy building things from scratch, working with smart people, learning constantly and making a real impact, you'll fit right in.

Interested candidates kindly send your resumes through [email protected] or [email protected] with the subject line "Technical Writer".

📌 Technical Writer (Chennai)
🏢 Securden
📍 Chennai