: Strategic Program Manager – CEO's Office

Reports To: Chief Executive Officer (CEO)

Department: Executive Leadership / Business Operations

Industry: IT Services / Technology

Location: Anna Nagar - Chennai, TN, India (Onsite)

Timings: 8.30 PM to 5.30 PM Indian Standard Time (7.00 AM to 4 PM Pacific Time)

Important Role Requirements

1. Communication & Prioritization: Excellent verbal and written communication skills are essential, along with the ability to effectively manage competing priorities and deadlines.

2. Pacific Time Alignment: Must be comfortable aligning working hours and availability with management's schedule in the Pacific Time (PT) time zone.

3. Technical Aptitude: A strong interest in technology, with the ability to understand the IT services industry, stay current with emerging technologies, and keep up with relevant industry trends.

4. Onsite Requirement: This is a 100% onsite position, five days a week, at our Anna Nagar, Chennai office. Remote or hybrid arrangements are not available.

Role Overview

We are seeking a highly organized, proactive, and strategically minded Strategic Program Manager to work closely with the CEO and executive leadership team in driving business operations, strategic initiatives, and organizational growth.

This is a high-ownership role that will serve as a key execution partner to the CEO, ensuring alignment across teams, driving operational efficiency, and translating business priorities into measurable outcomes.

The individual will oversee multiple aspects of the business, including program management, resource planning, staffing, service delivery coordination, and business development support.

The ideal candidate is technically proficient, business-oriented, highly adaptable, and capable of bringing structure and accountability to a fast-paced,



evolving startup environment.

Key Responsibilities

1. Strategic & Operational Management

- Partner with the CEO to drive strategic priorities and business initiatives.
- Translate leadership objectives into actionable plans and measurable outcomes.
- Oversee day-to-day business operations and cross-functional coordination.
- Establish processes, accountability, and operational discipline.

2. Resource & Staffing Management

- Coordinate resource planning, staffing, and workforce allocation.
- Work with technical teams to assess resource requirements and capacity.
- Identify staffing gaps and support recruitment and onboarding initiatives.

3. Program & Service Delivery Oversight

- Monitor program execution, project timelines, and delivery commitments.
- Coordinate across technical, operational, and client-facing teams.
- Identify operational bottlenecks and drive timely resolution.
- Ensure visibility into project performance, risks, and deliverables.

4. Business Development & Growth

- Support the CEO in identifying and pursuing new business opportunities.
- Coordinate prospect outreach, follow-ups, and client engagement activities.
- Assist with proposals, presentations, and business development initiatives.
- Track opportunities and ensure consistent follow-through.

5. Executive & Leadership Support

- Serve as a key liaison between the CEO, leadership, and operational teams.




- Drive execution of leadership decisions and strategic action items.
- Prepare management reports, business updates, and performance dashboards.
- Proactively identify challenges and manage competing priorities.

Required Qualifications & Experience

- Bachelor's degree in Business, Engineering, Information Technology, or a related field.
- 5–10 years of experience in program management, business operations, IT services, or technology consulting.
- Strong technical aptitude and understanding of technology-driven business environments.
- Experience in resource planning, staffing, project coordination, or service delivery.
- Excellent organizational, communication, and stakeholder management skills.
- Ability to manage multiple priorities and drive execution independently.

Key Attributes

- Strategic thinker with a robust execution mindset.
- Highly organized, detail-oriented, and proactive.
- Comfortable working directly with executive leadership.
- Ability to bring structure and order to ambiguous situations.
- Strong problem-solving and decision-making capabilities.
- Adaptable and effective in a fast-paced startup environment.
- High degree of ownership, accountability, and initiative.

What We Are Looking For

We are looking for someone who can function as an extension of the CEO's office and act as a trusted operational partner to leadership.

This individual must be equally comfortable driving strategic initiatives, coordinating technical teams, managing business operations, supporting growth opportunities, and resolving day-to-day challenges.

The ideal candidate is someone who takes ownership, anticipates needs, connects the dots across the organization, and ensures that things get done.

📌 Strategic Program Manager (Chennai)
🏢 MokshaaLLC
📍 Chennai