10 Nov
|
Crest climber software solution
|
Chennai
10 Nov
Crest climber software solution
Chennai
A Desktop Support Engineer Intern provides entry-level IT assistance, helping employees troubleshoot hardware, software, and network issues while learning core technical and service-desk workflows
Key Responsibilities
First-Level Support: Act as the initial point of contact for employees experiencing computer, laptop, printer, or application problems. [1]
Hardware &
Software Setup:
Install, configure, and update operating systems (Windows, macOS, or Linux) and standard office software like Microsoft 365 and Outlook. [1, 2]
User Onboarding &
Offboarding:
Prepare workstations, provision user accounts, set up peripherals, and collect assets from departing staff. [1]
Network &
Connectivity Troubleshooting:
Assist with basic LAN, Wi-Fi, IP addressing, DNS, and VPN issues.
[1]
Ticketing &
Documentation:
Log support requests, track resolution progress in helpdesk systems, and update internal knowledge bases or FAQs. [1, 2]
Asset Management: Help maintain IT inventory records, hardware serial numbers, and equipment allocation lists
Tamil candidates only
Chennai Candidates and Freshers only
Pay: ₹13,847.00 - ₹47,039.00 per month
Advantages
Food provided
Leave encashment
Paid sick time
Paid time off
Work from home
Education
Bachelor's (Preferred)
Work Location: In person
📌 Desktop Support Engineer Intern Chennai
🏢 Crest climber software solution
📍 Chennai