Job Description (ON TEAMSPACE PAYROLL)

Profile – Phone Banking Officer

Role and Responsibilities

• Providing Support to the customer in resolving queries and concern.

• For Captive contact Centre of a premium bank.

• Handles customer inquiries, provides account information, and assists with various banking transactions over the phone.

• Cross selling/upselling/promoting the banking product is mandatory.

Inbound Customer Voice process

Fixed plus Incentives

CTC for Freshers : 22000 ( depends on interview )

Shift Time –

Female – 7:00am to 7:00pm { 8.5 Hrs. Shift)

Male – 11:00am to 8:00 pm/2:30pm to 11:00 pm

1 Rotational weekoff

6 Days working

Required Skills :

Positive communication skills (English/Regional language as applicable).

Basic computer proficiency.

Ability to handle customer queries over the phone.

Problem-solving attitude,



and customer-centric approach.

Key Notes:
Graduation Degree/ Certificate is Mandatory (Hard Copy)
CIBIL Score must be 700 or above
Age limit is upto 35 Years only
Candidate must know any 1 or 2 languages Tamil, Telugu, Malyalam, Kannada, English, Hindi.

Skills and Requirements:
Excellent communication skills: Strong verbal communication and listening skills.
Customer service experience: Prior experience in customer service, preferably in the financial industry.
Ability to work in a quick-paced workplace: Handle high-volume calls while maintaining quality and professionalism.

Location

Ambattur

Thanks Regards,

Teamspace financial services

📌 Voice Process Chennai
🏢 Teamspace Financial Services Private
📍 Chennai