TLC DigiTech is looking for enthusiastic, confident and target-oriented Inside Sales Associates to join its sales team. The role involves connecting with potential customers over the phone, introducing them to premium hotel dining and lifestyle membership programmes, explaining membership benefits and converting interested prospects into members.
The ideal candidate should possess excellent communication skills, a persuasive approach and the ability to build customer relationships while consistently achieving sales targets.
Key Responsibilities
- Make outbound calls to prospective customers and generate membership sales.
- Introduce and promote premium hotel membership programmes.
- Explain membership features, benefits, pricing, discounts and privileges to prospective members.
- Understand customer requirements and recommend suitable membership plans.
- Follow up with interested prospects and convert leads into successful enrolments.
- Handle customer queries, objections and concerns professionally.
- Maintain accurate records of customer interactions, leads and sales follow-ups in CRM.
- Achieve daily, weekly and monthly sales targets.
- Coordinate with the sales and operations teams to ensure a smooth membership enrolment process.
- Maintain professional communication and deliver a positive customer experience.
Desired Skills & Competencies
- Excellent verbal communication and interpersonal skills.
- Good convincing, negotiation and sales closing abilities.
- Customer-oriented approach with strong listening skills.
- Ability to handle objections and turn potential leads into sales.
- Target-driven, self-motivated and enthusiastic.
- Basic computer knowledge and familiarity with MS Office.
- Ability to manage multiple leads and follow-ups efficiently.
Eligibility Criteria
- Education: Graduate in any discipline (preferred).
- Experience: 0–3 years in telecalling, telesales, inside sales or customer service.
- Freshers with excellent communication and a willingness to learn are welcome.
- Fluency in English.
Performance Expectations
- Consistently achieve assigned sales targets.
- Maintain quality in customer interactions and follow-ups.
- Demonstrate product knowledge and effective sales pitching.
- Contribute towards overall team sales performance.
What We Offer
- Prospect to work with premium hospitality brands.
- Structured training on hotel membership programmes and sales techniques.
- Performance-based incentives.
- Career growth opportunities within the sales organisation.- Professional and growth-oriented work environment.
Pay: ₹25,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Inside Sales Associate (Chennai)
🏢 TLC Relationship Management P
📍 Chennai
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