Espirit Toyota is looking for a responsible and customer-oriented Delivery In-Charge to manage the complete vehicle delivery process. The candidate will ensure smooth, timely, and hassle-free vehicle deliveries while maintaining high customer satisfaction and following Toyota delivery standards.
Key Responsibilities
- Coordinate and manage the end-to-end vehicle delivery process.
- Ensure vehicles are properly inspected, cleaned, and ready for delivery.
- Verify all vehicle documents, accessories, and delivery checklists.
- Coordinate with the Sales, Accounts, Insurance, and Registration teams.
- Ensure timely delivery of vehicles as per customer commitments.
- Explain vehicle features, functions, controls, and basic operations to customers during delivery.
- Ensure customer satisfaction and provide a memorable delivery experience.
- Maintain proper delivery records and documentation.
- Coordinate vehicle allocation and delivery schedules.
- Ensure compliance with Toyota standards and dealership policies.
- Handle customer queries and resolve delivery-related issues.
Qualifications & Requirements
- Graduate in any discipline.
- 1–3 years of experience in automobile dealership operations preferred.
- Valuable communication and customer-handling skills.
- Basic knowledge of automobiles and vehicle features.
- Good coordination and time-management abilities.
- Basic computer knowledge and MS Office skills.
- Ability to manage multiple deliveries and meet deadlines.
Key Skills
- Vehicle Delivery Management
- Customer Relationship Management
- Automobile Knowledge
- Team Coordination
- Communication Skills
- Documentation
- Problem Solving
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Billing Executive cum Delivery Incharge (Sambalpur)
🏢 ESPIRIT TOYOTA
📍 Sambalpur
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