11 Nov
|
HCLTech
|
Chennai
Job Summary
Support business banking customers across inbound and outbound voice live chat and shared inbox email channels.
Deliver exceptional customer servicing, resolving complex queries, managing return and verbal interaction withing agreed service levels.
Ensuring compliance with banking regulations and supporting customers across range of business and commercial banking products.
Key Responsibilities
Handles outbound and inbound voice interactions
Live chat and customer enquiries and customer queries received through shared inboxes.
Detailed JD will be shared
Skill Requirements
Must Have Skill
Lending - Commercial/ Business Banking - Processing
Valuable to Have Skill
Other Requirements
📌 Analyst-Voice (Chennai)
🏢 HCLTech
📍 Chennai