About Us
Travelfika offers domestic and international holiday packages, customized itineraries, hotels, flights, and visa assistance. We’re growing our team to serve Hindi-speaking customers.
Role
Be the main point of contact for Hindi-speaking customers, from first inquiry to booking and trip completion.
Responsibilities
- Handle inquiries via calls, WhatsApp, email, and social media, primarily in Hindi
- Recommend suitable packages based on budget, dates, group size, and interests
- Prepare itineraries and quotations
- Follow up on leads, close bookings, and meet monthly targets
- Coordinate with hotels and vendors, and assist with visas and documentation
- Maintain customer records in the CRM
Requirements
- Fluent in Hindi (spoken and written), working English
- Strong communication and negotiation skills
- Good knowledge of popular domestic and international destinations
- Graduate in any discipline (travel and tourism diploma is a plus)
Location: Coimbatore, Salem
Perks:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement