**Description:** + Conducts regular Banquets communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary. + Ensures that all employees deliver the brand promise and provide exceptional guest service at all times. + Handles all guest and internal customer complaints and inquiries in a courteous and productive manner, following through to make sure problems are resolved satisfactorily **Qualifications:** + Min Degree in Hospitality with at least 5 - 7 years of Banquets experience. + At least 1 - 2 years in similar position. + Good Communication and Leadership skills to lead the team + Preferably from a Branded hotel background. **Primary Location:** IN-TG-Hyderabad **Organization:** Hyatt Place Hyderabad Banjara Hills **Job Level:** Full-time **Job:** Catering/Event Planning **Req ID:** HYD002165 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.