- Provide in office technical interventions, including installation, training, repair,

and maintenance, to ensure optimal operation of machinery at client sites.

- Engage with customers to deliver necessary technical support, fostering strong

and positive customer relationships.

- Collaborate with the sales and dealer teams by sharing technical insights and

support to enhance sales opportunities and business growth.

- Complete required technical training and assessments to continually enhance

technical proficiency and deliver high-quality service to clients.

- Achieve service targets by negotiating and securing Service Contracts and spare

part sales, while managing billing, invoicing, and accounts receivable related to

routine service activities.

- Oversee personal inventory, including spare parts and tools, ensuring adequate

stock levels and proper management.





- Execute technical tasks assigned by team leadership in a timely and efficient

manner.

- Utilize technical management systems effectively to ensure accurate and

complete data entry.

- Document all technical activities thoroughly in Field Service Reports, CRM

software, and other prescribed administrative records.

- Mentor junior engineers through technical escalation support and customer

relationship building

- Aid and support your Area Technical Manager in managing the cadence of

Preventive Maintenance and timely installations

- Support other Area Technical Manager locations when Dynamic Resource

Allocation is required and requested by your manager.

📌 Field Service Engineer (Chennai)
🏢 Fresenius Medical Care
📍 Chennai