Key Responsibilities
1. Business Development
• Identify and develop recent business opportunities (Corporate, Travel Agents, OTA, Groups)
• Conduct sales calls, site visits, and client meetings
• Build and maintain a strong client database 2. Revenue Generation
• Achieve monthly and annual sales targets
• Maximize room revenue, occupancy, and average rate (ARR)
• Promote hotel services, packages, and offers 3. Client Relationship Management
• Maintain strong relationships with existing clients
• Handle client queries, negotiations, and contracts
• Ensure high levels of customer satisfaction and repeat business 4. Market Analysis
• Monitor market trends, competitor activities, and pricing strategies
• Provide inputs for sales strategy and business planning
• Identify potential market segments and opportunities 5. Coordination
• Coordinate with Front Office, Reservations,
and F&B; for bookings and events
• Ensure smooth execution of group bookings and corporate stays
• Work closely with revenue and operations teams 6. Reporting & Administration
• Prepare sales reports, forecasts, and MIS
• Maintain records of sales activities and client interactions
• Update CRM systems and sales trackers Key Skills & Competencies:
• Strong sales and negotiation skills
• Excellent communication and networking abilities
• Result-oriented and target-driven mindset
• Good knowledge of hotel sales and revenue concepts
Qualifications:
• Graduate / MBA in Sales & Marketing preferred
• 3–6 years of experience in hotel sales
• Knowledge of local market and corporate segment preferred
📌 Sales Manager (Chennai)
🏢 IHG
📍 Chennai