Sr. Executive
- AR caller:

Qualifications:
Graduation in any stream

Experience:
BPO Experience
- 3-6 years US Healthcare AR experience preferred Communication Skill: Excellent oral and written communication skills

Working Hours
40 hours per week as Full time employee Shift time: 7:30 PM IST
- 4:30 AM IST Weekends Off Telecommuter/Internet requirements, if applicable: High Speed internet connection at home, must be broadband Must understand and adhere with telecommuter policy Responsibilities
• Interact and probe the insurance representative to get the required status update and have the claim resolved
• Ensure Daily Productivity targets are met at the required quality level on the assigned inventory,
• Perform timely follow up on claims to avoid revenue loss, Prioritize the pending claims for calling from the aging bucket,
• Review claims that have not been paid by insurance companies,




• Check insurance information provided by patient if it is insufficient or unclear,
• Follow the guidelines and applicable rules while calling insurance companies for confidentiality and HIPAA compliance,
• Escalate difficult collection situations to management in a timely manner, Handling patients billing queries and updating their account information,
• Post cash and write off the contractual adjustments accordingly while working on the accounts,
• Meeting daily/weekly and monthly targets set for an individual Qualifications
•

Qualifications:
Graduation in any stream
•

Experience:
BPO Experience
- 3-6 years
• US Healthcare AR experience preferred
• Excellent oral and written communication skills

📌 Senior Executive (Chennai)
🏢 EXL
📍 Chennai