Hiring for Banking voice/ General Insurance/ Client service
Senior analyst role/10LPA
Role: Senior Process Analyst / Client services
Domain: US Banking/ General Insurance
Salary: Up to 10 LPA
Work location : Bangalore
Working: 5 Days work 2 days fixed off
Shift: US shift.
What Youll Do
- Manage and support US Insurance operations
• Act as a key point of contact for US onshore/branch teams
• Handle client queries, escalations & service-related issues
• Manage end-to-end policy lifecycle & renewal activities
• Ensure compliance with US Insurance regulatory standards
• Coordinate with internal teams to ensure timely completion of renewals
• Identify risks/issues and drive them through to resolution
• Support and guide Client Managers and operations teams
• Maintain strong client/stakeholder relationships and service quality
What Were Looking For
Graduate with 4+ years of experience in Banking voice/ Insurance
Strong knowledge of US Insurance processes
Excellent verbal & written communication
Robust stakeholder management and interpersonal skills
Good analytical, logical & decision-making abilities
Advanced knowledge of MS Excel, Word, PowerPoint & Outlook
Strong ownership, accountability and organizational skills
Insurance certification / transition or onboarding experience is an advantage