WARM GREETINGS FROM RIVERA MANPOWER SERVICES!!
Hiring for International Voice process/UK shift/Banking voice process!
NOTE-* THE BELOW REQUIREMENT IS FOR THE CANDIDATES WHO ARE CURRENTLY IN BANGALORE.* CANDIDATE SHOULD BE EXCELLENT IN COMMUNICATION. For further details contact:
Rani:(phone hidden)
[email protected]
Openings available :Process name : International voice process / Blended Qualification : Graduates / Under Graduate
Salary : Min 3LPA + Max 6 Lpa+ incentives
Shift timings : Rotational shift / UK Rotational
Location : BANGALORE
Both way cab will be provided
Experience into international voice process/ International Sales /Client Servicing , candidates should be adaptable to work with rotational shift , Candidates should be fluent in communication
Roles and Responsibilities:-Customer Focus
- Take ownership of each customer while empathizing and prioritizing customer needs
- Resolve conflicts and manage customer expectations
- Determine customer needs and provide appropriate solutions through relationship building
Communication Skills
- Effective verbal and written communication with both external and internal customers
- Document customer account activities thoroughly and concisely
- Engage in interactive dialogue with customers through active listening
Problem Solving Skills
- Approach problems logically and with good judgment to ensure the appropriate customer outcome
- Make appropriate decisions on behalf of the customer quickly and effectively
- Effectively prioritize work to ensure efficiency
- Conduct research as needed
Analytical Skills
- Critical thinker and ability to exercise independent judgment
- Accuracy and attention to detail
- Required to abide by all applicable regulatory and department practices and procedures
Computer Skills
- Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
- Fluency in Windows Operating Systems and Microsoft Office tools
📌 Hiring For International Banking voice/ UK shift! (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru