- Handle outbound calls with US healthcare clients and insurance representatives.
- Communicate professionally to resolve account-related queries.
- Understand healthcare billing and revenue cycle management processes.
- Follow up on pending claims and payment-related matters.
- Maintain accurate records and update information in the system.
- Meet process quality and productivity expectations.
- Required Skills
- Excellent verbal and written communication skills.
- Good analytical and logical thinking abilities.
- Basic computer knowledge.
- Positive attitude and willingness to learn.
- Comfortable working in US night shifts.
- Ability to work in an international voice process.
- Work Details & Benefits
- Shift Timing: 5:30 PM 2:30 AM
- Work Location: Chennai OMR
- Weekly Off: Saturday & Sunday
- Transportation:
Free two-way cab facility within defined service boundaries.
- Employee Perks:
- Provident Fund (PF)
- Employee State Insurance (ESI)
- Gratuity
- Health Insurance
- Performance-Based Bonus
- Free Two-Way Cab Facility (within defined boundaries)
Selection Process
1. HR Interview
2. Grammar & Aptitude Assessment
3. Versant Communication Test
4. Operations / Technical Interview
How to Apply?
Interested and eligible candidates can share their updated resumes through WhatsApp.