At YASH, were a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire Service Delivery Manager in the following areas :

Kindly share your updated resume at [email protected] to explore exciting opportunities with us!

We are looking forward to hire Service Delivery Manager professionals at the level of a SDM Lead - RPA. This role is for someone who thrives on challenges and desires to make a real difference in the business world. With an environment of extraordinary innovation and unprecedented growth, this is an exciting opportunity for a self-starter who enjoys working in a quick-paced, quality-oriented, and team environment.

You are required to have skills in the following areas:





We are looking for an experienced SDM Lead to oversee end-to-end Service Delivery Manager and Production Support operations. If you are passionate about driving operational excellence and process optimization, this role is for you!

Lead SDM/Production Support teams across multiple applications and clients

Define and monitor KPIs & service metrics to ensure SLA compliance

Act as the primary escalation point for critical incidents

Drive process improvements & automation initiatives

Champion ITIL best practices and continuous service improvement

Strong knowledge of AMS, incident/problem/change management

Exposure to RPA tools (UiPath, Automation Anywhere, Blue Prism) and Insurance Domain

Experience with ServiceNow, Jira, Splunk, Dynatrace

Any other automation tools experience would considered (Work fusion, Robocorp, Power Platform)

Excellent communication & stakeholder management skills

Familiarity with DevOps practices & cloud environments.

📌 YASH Technologies is Hiring - Service Delivery Manager (Hyderabad)
🏢 Yash Technologies
📍 Hyderabad