Provide Level 1 & 2 IT Service Desk support to end users
Handle incoming IT support requests through calls, emails ticketing tools
Troubleshoot hardware, software, network issues
Support Windows OS, MS Office, Outlook, Microsoft 365 Active Directory
Required Candidate profile
Create, update manage incidents and service requests in ITSM tools
Perform password resets, account unlocks access-related troubleshooting
Escalate unresolved tech issues to appropriate support teams
Perks and advantages
Plus Incentives and Bonuses
📌 IT Service DESK / TECH Support 1Plus Yr Yelahanka, E City, Hinjewadi (Pune)
🏢 White Horse Manpower Consultancy
📍 Pune
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