Job Title: Telecalling Executive

Job Purpose:

To make outbound and receive inbound calls to promote products/services, handle customer queries, or follow up on leads with the goal of generating business or offering support.

- Key Responsibilities:
- Make outbound calls to customers to inform or sell products/services.
- Follow up with prospects and existing customers regularly.
- Explain product/service features clearly and answer questions.
- Maintain call records, update CRM or call logs.
- Achieve daily/weekly/monthly targets set by management.
- Handle inbound customer queries or complaints professionally.
- Transfer calls or leads to the appropriate departments if needed.
- Required Skills:
- Valuable verbal communication in Hindi/English/regional language.
- Basic computer knowledge (MS Excel, CRM entry).
- Patience, persistence, and ability to handle rejection.
- Listening and persuasion skills.
- Time management and target orientation.

📌 Real Estate Telecaller Executive (Navi Mumbai)
🏢 First Choice Reality
📍 Navi Mumbai